RETURN POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at MAKEWAVZ@GMAIL.COM. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at MAKEWAVZ@GMAIL.COM.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

SHIPPING POLICY

We ship to all 50 states, Canada, and Europe. We overseas shipping has increased shipping charges. We also ship overseas to all  APO/FPO military addresses.

  • We ship primarily with USPS when possible.
  • We ship Monday through Friday, 9am-6pm CST, excluding holidays.
  • Orders are shipped as quickly as possible, and in most cases, go out within 1-2 business days after the order is placed.
  • International shipping cost does not include import fees, customs, duties or value added taxes (VAT). All prices listed are in USD.
  • Majority of orders are shipped from our facility in TN.

SHIPPING CONFIRMATION EMAILS

We will send you a shipping confirmation email to the email address provided at the time the order was placed. Please allow 1 business day for the carrier to update the tracking information.

Questions? CONTACT US